Reactive & Aggressive Dogs | There’s Always a Reason

Simon & Melanie Goodall July 2026 on

I'd like to share our experience. When we gave our initial call to James we had tried endless other dog trainers and in all honesty we didn't expect learning anything new. We had spent 6 years since COVID trying different training methods. we had on our hands a very anxious nervous and very independent extremely barky but loveable dachshund. That reacted badly to dogs and people making every walk outside very stressful. So we reached out to James after reading his website and reviews we believed he was going to be our last resort when in hindsight he should have been our first resort. He has absolutely changed our lives and the life of our little dachshud. We are now able to walk through towns and past dogs and even we can even sit outside a coffee shops without any reactivness from her. This all down to James's methods and approach to training. If you considering taking your dog to the dogs way. (run don't walk) Because It has been the best money we have ever spent James is a great guy very kalm and understanding. Thanks James it's been an absolute pleasure working with you. We 100% recommend Melanie & Simon and the sausage.

Abbie Chadwick May 2026 on

We had a phone consultation with James regarding our reactive rescue dog. He was so calm, kind and knowledgable it really reassured us! There’s so much conflicting information out there, to talk to an expert and have our questions answered was priceless. I would absolutely recommend a call with James if you feel confused or overwhelmed about taking the first steps to help your dog.

Zoe Moss May 2026 on

James provided us with a wealth of observations, insights, wisdoms and advice! Our one year old Airedale/Kerry Blue cross (one of our own pups) has recently started becoming reactive towards dogs she does not know. James' approach is one of taking a whole picture view, gaining a real understanding of circumstances and desired outcomes, and offering realistic, relevant strategies. We now accept that at this young age she is still developing and learning, and whilst we won't get everything "right", we now have new handling techniques to work on to give her the reassurance and confidence that she does not need to protect me. James' ability to cut through to the nub of the issue (my anxieties), and his non-judgmental guidance have really resonated with us. We left feeling considerably lighter and have enjoyed today's walks and off-lead time all the more! Thank you

Sharon Beney March 2026 on

We took our very reative rescue Bulldog to see James and can not thank him enough. We did a two hour intensive one on one and we were more than pleased with how James handled him and assessed why he was reacting and behaving the way he does.. Everything was done in a calm and controlled environment and James is very knowledgeable and professional. We would highly recommend James and The Dogs Way.

M. Krumdieck March 2026 on

Thoroughly recommend James and his experience. He has helped us to show our Border Collie how to relax opening our world. We have learned lots from him about our Collie’s behaviours and traits and that comes from someone who has done a ton of research on the breed. Sessions with James are very informative, fun and most importantly effective. At the end you are given homework but you are left feeling empowered, positive and keen to implement what you have learnt.

Jacqueline Watson February 2026 on

James had my reactive West Highland Terrier walking alongside his dog down the farm track on my first visit with not a bark to be heard. I was suitably impressed. He also taught me on that first visit how to manage reactive issues when meeting other dog walkers and some good lead techniques. His videos are informative and encourage consistency in training techniques. I am being trained how to observe and listen to my companion and the bond is growing between us. Perseverance is key. Thanks James we are getting to where we should be with your help 🤩

Chloe Smee October 2025 on

James is an incredibly patient, warm and skillful trainer. From the first consultation he listened carefully to the particulars of our Spaniel. We are a family of four and he was expert in communicating with all of us to support a consistent, effective approach to improving problems with barking. Things have already improved markedly for us: James gave us real confidence and excellent, informed advice. (My son compared him to David Attenborough given his attentive and attuned nature!). I'd recommend The Dog's Way to anyone.

Sarah Newsam September 2025 on

James is quite simply in a class of his own. His knowledge of dog behaviour and psychology, across all breed groups, is second to none. Equally remarkable are his personal qualities: his empathy, intelligence, calmness, patience and genuine commitment to helping owners to make the changes necessary to give their dogs the best life possible. I consulted James about my dog's reactivity towards other dogs when on lead, which he quickly diagnosed as an issue of frustration and over excitement rather than aggression. Working with him and his wonderful ambassador dogs at Underhill Farm and in two “real world” sessions, James has shown me how the right equipment (a figure-of-eight lead) and the correct handling could transform my dog's ability to remain calm around other dogs. Everything he has advocated has worked with rather than against my sighthound's natural instincts, enabling real and lasting change. Before working with James, I would never have believed that I would be able, as I have been, to take my excitable boy through a busy market, with numerous dogs within a relatively short distance, sit peacefully with him in a cafe garden, or walk him around a National Trust garden complete with peacocks! I am incredibly grateful to James for his help and support, and cannot recommend him highly enough. He is a person of rare gifts, and our dogs are lucky to have him as their champion. (Edited to add) This is a follow-up to my previous review. I am extremely grateful for the support I have received from James in dealing with my dog's reactivity towards other dogs when he is on lead. I would be the first to admit that my anxiety (compounded by a loss of confidence due to a physical injury) has been much more of a problem than my dog's behaviour. James has been been at all times patient, understanding, kind and non-judgemental, as well as being extremely generous with his time. James' exceptional understanding of canine behaviour and psychology is matched by his equally remarkable perceptiveness about people. He treats every dog and person he works with as an individual and the relationship between them as unique. There are no “cookie-cutter” solutions here, no tossing chicken or cheese at the problem, no making the struggling owner feel like a failure - just constructive, knowledgeable advice tailored to the needs, instincts and personality of each dog. James' calm, quietly confident manner provides a model we should all follow in living with our dogs. (He also has a terrific sense of humour – just look the breed profiles on his website!) And unlike so many in his industry, he provides excellent value for money, especially in the membership packages. To anyone reading this who is considering contacting James about problems they are having with their dog, don't hesitate. You won't find this level of expertise anywhere else.

laura foster September 2025 on

We took our miniature Dachshund Bailey to see James for his help with reactivity. The way bailey was during the session allowed me to understand the type of dog Bailey is and his needs as well as how to help going foward. James is brilliant at what he does and helps to keep you as the owner calm as well as keeping the dog calm.

Lauren Ralph August 2025 on

After failed attempts with other behaviourists trying to help our dog with her aggression and reactivity, we took her to the dogs way uk, and after only an hour and a half we were able to understand her reactivity more and ultimately reduce it from what we thought was a severe case to not even barking at a dog entering her space. With the tools provided in this session we have been able to go out in the real world with our dog (which we were previously told we could never do) and enjoy walks with minor issues. We will only need another couple of sessions and she will be perfection!! Thank you so much!!

Jess Page July 2025 on

We have a 1.5 year old Golden Retriever who is very rambunctious and had become quite reactive to other dogs on the lead. This had resulted in us avoiding most places on a weekend due to anxiety of how to manage him in busy places. In just one session James helped us have an in depth understanding of our dogs behaviour and also how we had likely contributed to it. Now after working with James, we feel confident to walk him past other dogs using the management techniques he has taught us. We also decided to invest in one of the Willow & Porter leads that James sells and can’t recommend them enough.

Philippa Young July 2025 on

We have just had 3 training sessions with James at The Dogs Way and James has transformed our handling and relationship with our 2 year old Labrador. James has given us confidence in how to manage our dog and the environment related to her. Having previously become reluctant to take our dog anywhere because of her anxiety-related reactivity to other dogs, we now feel confident to take her with us, knowing that the methods James has taught us work instantly to calm our dog and give her quiet confidence. In the space of just 5 days and 3 training sessions, we can now walk in busy places with other dogs and our Labrador does not react. We highly recommend James at The Dogs Way.

Chris Martin June 2025 on

James has been working on a resource guarding problem with my cocker spaniel. He has an amazing understanding of dogs and the relationship of owner and dog. He has provided me with exercises that have shown me how to react in a calm and positive way, rather than the frustrated manner I have previously used when my dog guards. Because of the work we have done, I'm happy to say that both me and my dog now have a much calmer relationship. I would totally recommend James for any issues you may have with your dog.

Jessica Booth June 2025 on

Myself and my partner visited James yesterday for a session with our Labradoodle and both of us were blown away by the wealth of knowledge and understanding of dogs James has. James initially watched Chester and how he reacted to both of us. He then gave a really detailed explanation to us about the reasons and the whys behind what Chester was doing and it’s given us both such a clearer understanding of him and how to respond going forward which is only going to enhance Chester’s life. We have already begun making changes and are both really looking forward to making progress and being able to go back for a follow up session. James has given us the confidence to work with Chester moving forward and the guidance we have had will lead to Chester being calmer and a happier dog and that’s really the goal. I can’t recommend James highly enough. 🌟 🐾

Edward Kime June 2025 on

Today we had our second session with James at The Dogs Way, we have a reactive 3 year old German Shepherd named Ziggy. Throughout our first session James talked us through our issues with Ziggy and thoroughly explained techniques to assist Ziggy with his reactivity. We implemented these techniques and 8 weeks later went back today for our second session. Again James went through further techniques with assisting Ziggy, again not only explaining the techniques but how they assist Ziggy with his reactivity. Throughout the sessions James is calm, clear with his directions and instructions. My wife and I enjoy the sessions and now look forward to walking Ziggy.

Denny Davis May 2025 on

The absolute best dog behaviourist I’ve seen! I came away with a much clearer understanding of my dog’s behaviour and renewed love and respect for my doggies. I learned simple strategies and easy techniques in the session to implement at home. I left the session motivated and dedicated to the recommendations given to me. Already, in only 48 hours I’ve seen a huge improvement in both my dogs behaviour. They settle quickly to a calm state and we have been enjoying peaceful walks. I can now happily welcome visitors to our home stress-free!! Highly, highly recommend! 💯

sara lythall April 2025 on

We can’t recommend James at The Dog’s Way highly enough. From the start, he was patient, understanding, and genuinely committed to helping both our dog Milo and us as owners. Despite being experienced dog owners, we quickly realised that some of our well-intentioned habits were contributing to Milo’s reactivity. James coached us with empathy and clarity, never making us feel judged and always taking the time to explain the “why” behind each approach. His calm, no-pressure style and focus on building trust made all the difference—not just for Milo, but for our confidence as owners. There was no hard sell, just genuine support and tailored advice that delivered results. We couldn’t be happier with the progress Milo has made and are incredibly grateful for James’ guidance. Highly recommended. Thank you James!

Thea Hudson-Davies March 2025 on

James has been open and honest with us from the start about our very confident 2 year old cocker spaniel. We've had several trainers and behaviorists now to help us with Melvyn and I only wish I had found him sooner. The work continues for us, but I certainly would suggest visiting James if you're after someone who can have a holistic overview of the owner(s) and the dog, whilst keeping everyone's safety as the priority.

Mike Stonehouse August 2024 on

Just back from another great session with James at The Dogs Way. We initially met James in 2022 when we had adopted a very scared and frankly dangerous Standard Schnauzer. We had 2 sessions with James including one at his reactive dog clinic. We came home feeling that we could do something with Bertie Schnauzer and we all worked hard doing what James recommended. Sure enough after a few months we didn't need a muzzle and Bert started to make friends with both people and other dogs. Today he is such a happy boy. We decided to visit James again as we adopted another Standard Schnauzer, she is very curious and too easily distracted and will run off, bark at people etc. Another couple of good sessions with James showed us how to get Betty Schnauzer to focus on us and we have got her recall much much better. Yes we put the work in with our dogs, James showed us what to do, reassured us we were doing well and we wouldn't hesitate to go back if and when we have a problem in the future. I will repeat that it's the Dog owner who does the work but when you do the results are literally life changing for you and your dogs.

Kea Proudlock July 2024 on

These guys are so professional, they knew exactly what was going on in my dog's head after just ten minutes of observing her behaviour & they managed to change her aggressive behaviour towards other dogs there & then with some new techniques...total doggy psychology, second to none

Christina Brown July 2024 on

If you’re struggling with your dog then ‘The Dogs Way’ is absolutely the place to go. James is a really friendly, chilled out and non-judgemental guy and what he doesn’t know about dog psychology and training isn’t worth knowing! I have worked with numerous trainers with my anxious, fear-reactive Rhodesian ridgeback without success. James however very quickly recognised and understood the root of the problem. He was then able to explain this to me in a very comprehensive and understandable way, showing me how to help and support my dog to make the changes needed. The improvement has been remarkable in a very short space of time - we are so close to that end goal and I know that we will reach it. Both me and my dog are now so much more relaxed and confident when out on walks, rather than the apprehensive walks of the past. I even brought my sons adolescent, hyperactive Lab to see James and he worked wonders with her as well! James’ love and natural affinity with dogs is so apparent and a real joy to watch. The relationship he has with his own ambassador dogs is truly heartwarming. I wouldn’t hesitate to recommend ‘The Dogs Way’ to anyone who needs guidance with their dog (whether their dog has a problem or not) as the sound, evidence based advice will set you up for life. I only wish I’d come across ‘The Dogs Way’ and James sooner as I would’ve saved myself a lot of money and worry!

Karen Bartliff July 2024 on

We rehomed a five-year-old GSD which came with issues we were unaware about when we took him, he is a highly excitable (front end) dog. He was terrible on the lead, over excited seeing other dogs, poor recall, bad mannered, jumped up at TV at times aggressively. We were struggling to know to do to correct the behaviour. James and Ste assessed our dogs temperament, so they could tailor the training to him and his needs. After our 1st 2 hr session our dog was walking with us well, we wasn’t pulling and jumping about to get to see other dogs, he wasn’t perfect but it was an amazing transformation after just 2 hours. It is now up to us to maintain what we had been told and practiced. We are continuing to working on our dogs other with behaviours with their help and support. They make things very clear and simple for us humans to understand and we will continue to work with their guidance to ensure we maintain what we need to do for our dog. I would highly recommend them they’re very professional, patient and really do understand dog behaviours and how to explain this and train us humans.

Richard Palczynski July 2024 on

After our dog had bitten half a dozen of our friends, it was time to seek professional help to figure out what the heck was going on. After just one session, light bulbs started illuminating. After two sessions we felt we had control again. After our third session, we no longer have a problem dog. Just a loyal companion who we can communicate with and he can communicate with us. Training will be ongoing but, on behalf of Clair and I, we cant thank James and Steve enough for the guidance and insights. Every dog owner should take the time to understand their dogs behaviour properly. Thank you both. Amazing.

Michael July 2024 on

Absolutely brilliant!! The guys don't just train the dog they're also training you and it isn't about being treat motivated. We thought most of Jakes issues were with not listening to one of us but turns out a lot of it is because he was just looking for structured guidance and is protective of me, he isn't an aggressive dog like many people tried to make us believe he's just not sure how to control his outlet which even just after a day he now understands that we have the situations under control he doesn't need to worry. In the 2 hours we were there the change we saw in Jake was amazing and he came away like a different dog, we've used the training already on his 2 walks since being home and I can say walking him is an actual pleasure now without wondering how he's going to act with scenarios and people. James explained it all in terms we could get our heads around, such as basing it on real world scenarios with work and our job roles and asked questions that make you think "oh yeah, that makes far more sense" and there wasn't a bribe for Jake in sight!! Totally 10000% recommend these guys to anyone looking for some help and guidance with training their dogs.

Janette Martin June 2024 on

Our first session with James was to address a resource guarding issue with our 6 year old cocker spaniel. She had shown signs of guarding a few years ago when we had a visit from a trainer who charged £160 and was in our house less than ten minutes. She managed to get the toy from the dog and then left. Fortunately for our vigilance of keeping the particular toy away from her the problem ceased. The problem started again around 6 months ago and we really struggled because of our lack of knowledge and our frustration with her. We arranged a telephone call with James and we're very impressed with his knowledge and calmness. Our first onsite visit was a revelation as James explained the procedure to enable calmness in the dog and then for the dog to release the toy. The change in the behaviour of the dog was instant. We have practiced the routine a few times a day and have noted the guarding has stopped and we now have our calm dog either laying on the floor or sofa without a care about the toy. We would fully recommend James and look forward to other sessions to cover recall and lead walking. Please note we have spent and wasted a lot of money on so called trainers.

Christina Anderson March 2024 on

The wrong side of collecting a pension, a dog that was supposed to be easier than all the rescues I had owned - but turned out to be a nightmare, remorselessly biting every person and every dog in the household. I knew I needed help, so after a lot of research and frankly unhelpful information, I found James. I was no longer alone and for the first time I believed that with work, the problem was solvable. James explained to me why Dina the dog was behaving so badly. Most importantly, he explained to me what to do about it. And it worked. Please if you have real problems with your dog get in touch with James - he truly understands dogs, is non-judgmental and he offers solutions. Worth every penny.

Kay Sedgwick February 2024 on

I had one session with Goose to look at his lead aggression. I'd stopped walking Goose because he pulled me over to get to another dog, although backed away when he got there. Steve and James explained the science behind what was happening which helped to train me and then provided practical solutions for walking Goose to support him. All in all an excellent couple of hour and I would recommend to anyone struggling with their dog for whatever reason. Just back from a 30 minute uneventful walk... and it feels great.

julie hudson February 2024 on

We took our Bedlington Terrier to work with James at the farm after we had tried just about everything to stop his reactivity with other dogs and had not been successful. He is not food oriented, and can be quite stubborn at times. Before we met up we had a telephone conversation with James and that immediately helped with our confidence and gave us a idea that all wasn’t quite as bad as we felt it might be. Our first meeting at the farm was so good. James was patient and is a very good listener, and took time chat through the issues with us and to observe our dog and understand what was happening with him. We spent some time trying out a couple, of approaches and immediately got a positive outcome. The session also gave us an opportunity to practice handling the dog differently. I appreciated the very positive encouraging style which James takes, and we learned so much about our dog that we didn’t know - even after having him for 2.5 years. We left with a different dog and lots of ideas for further development, which we worked on over a 5 week period. We then did a second meet up in a ‘Real World’ situation. That was great! We could show James the fantastic improvement we felt our dog had made and we got chance to move on with some other more challenging situations, all of which James managed really well and ensured we were safe and working calm and confidently. We all enjoyed the sessions so much, and not a treat in sight! Our dog’s behaviour is so much better, he is more comfortable and confident around other dogs and is clearly enjoying his walks and canine interactions much more! We would recommend James and his approach without reservation. He is easy to understand, gives owners and dogs confidence and is able to support his recommendations with sound and extensive knowledge of his subject. We are looking forward to our next session to make even more progress!

Helen Brown October 2023 on

We needed help with our very reactive (to all dogs) rescue Norman, and indeed, James admitted he was the second worst case he's ever dealt with! After several sessions and a home visit, I'm now able to walk with my friend and her border terrier, which I never would've thought possible. Although we still can't yet pass a dog on the same side of the street, Norman is much better than he was. James is so patient and generous with his time, and we are so glad we visited him. Thank you James! Helen and Mick

Helen Probert September 2023 on

James is such a knowledgable behavioural trainer. I approached him a few months ago as we were getting nowhere with our then 4 yr old Goldendoodle. Such a lovely natured dog at home but outside very reactive with dogs when on and off the lead. We had tried veterinary behavioural support who gave medication and two other trainers before seeking help from James. He is so calm and reassuring with both the dogs and their owners he builds a trusting relationship. Within a short time we have made such great progress with our girl we will be forever grateful. To see her interact with dogs now is simply amazing and although she still has a bit of a journey to go, I believe with James she will get there. Thank you James your your support. I would recommend a ‘A Dogs Way’ and James without hesitation. Helen, Sharon, John and Amber

Linda peacock July 2023 on

All the advice james gave us made so much sense. We’d almost given up on being able to walk Broc in public but after only a month putting James’ methods and tips into practice we have just come home from Tees barrage where we walked past loads of dogs with no lunging and snarling from Broc. We were even able to sit on a bench with a coffee from san seb with Broc sitting down next to us. Unbelievable difference and I’m buzzing. James gave us the confidence and direction to understand Broc’s needs. Thank you so much James

Steve Wade May 2023 on

Had my first one to one training session with James yesterday. Finn and I learned more than we thought we new. Finn is my 5th border collie and a real live wire very anxious and reactive. James taught me lots of useful tools to use to help Finn and i I continue our journey together. I would definitely recommend this training plan and it's worth every penny. I came away from the session feeling I've got the best collie in the world that's thanks to James building our (probably mine mostly) confidence.

Aaron Preece July 2021 on

We've been working with James since before we adopted our 2 year old cross Cosmo. He came to us with reactivity towards people and dogs. We got in touch with James to find how best to introduce Cosmo into our home. Since then we have been working with him on Cosmo's reactivity issues. Four months on and we can now walk Cosmo past most people within 2 meters with little to no reaction. When we first adopted we couldn't be within eyesight of another person. We still have a long way to go but I'm sure we'll get him there. James has been amazing throughout the whole process. He's helped us learn how to manage Cosmo and show him how to behave when something stresses him out. I would whole heartedly recommend getting in touch asap if you have issues or are thinking of adopting for the first time. Odds are you'll learn just as much as your pup will.

Nicola July 2021 on

We were having behavioural issues with our 8 month old puppy, he had become very reactive towards other dogs and his behaviour was very unpredictable. I started trying to avoid busy areas when taking him out, and even started walking in the opposite direction if I saw dogs heading towards us just to avoid the situation that I knew would erupt. I booked the two hour S. O. S session with James and it was worth every penny. He was really knowledgable and didn’t take long to pick up on the reasons behind Lemmy’s behaviour. We have taken away the advice James gave us, and started putting things into practice, and within less than a week I am already noticing very small differences in Lemmy’s behaviour. We still have a long way to go but I feel confident that if we remain consistent and persistent then we will definitely get there.

William Watson May 2021 on

Can not recommend James highly enough! We went to see James as Loki was pulling and reacting whilst walking on lead, other trainers had not been helpful at all and in fact had made Loki’s reactivity worse. James straight away recognised the issue and provided us with a straightforward and quick correct to the issue. He helped us really understand Loki’s problem and taught us how to firstly prevent it and then secondly how to deal with it correctly to show we weren’t happy with how he was reacting! James and Charlie have changed our lives and I would never ever go to another trainer ever again!

Sharon Levick March 2021 on

I can not recommend James enough, he has changed the relationship between myself and my gorgeous dog Floyd in such a positive manner. I dreaded walking him even though I did, he would react to dogs in a negative way and one incident lead to my poor dog walker (she walks him once a week) to be verbally abused because of Floyd’s reactions. Since meeting up with James I have learnt that Floyd isn’t an aggressive dog he just enjoys his own space and doesn’t like full on dogs, young puppies etc. I have been to various dog trainers costing a lot of money and actually been asked to leave because my dog wasn’t behaving properly, I’ve had one session with James and it’s changed my whole experience. Floyd and I are still learning, but we’ve been given the relevant tools and it’s still a learning curve but my confidence has increased which means I have more control and our walks are so much better. Please don’t waste your money on Dog Trainers like I did because our issues could been identified so much quicker and cheaper. James has taught me so much in our two hour session, I have actually been able to pass this on to other friends who have dogs. An invaluable lesson and worth every penny.

holly davies November 2020 on

We got in touch with James after a google and reading the positive reviews. It was truly the best thing we ever did for our dog Ollie, and for us. We had tried 2 trainers previously, but were still in a difficult place with Ollie who was very reactive on the lead to other dogs. James met us for a 3 hour session and instantly could provide us with incredible knowledge on why Ollie was reactive and what we can do to let him know that is not what we want him to do when he sees other dogs. Since that one session, Ollie has come a long way. We avoided walking on popular dog walking routes and would get up at the crack of dawn to avoid other dogs, but now we are able to walk Ollie confident in our knowledge of how to firstly prevent Ollie reacting and secondly how to respond when he does. We cannot recommend James enough, he has improved our relationship with our dog and understanding that actually he is a confident teenage boy rather than the anxious and scared dog we thought we had! Thank you James!

Sharon Redhead September 2020 on

I can't recommend James enough! I have had dogs for 40 years, all of them rescues and as anyone who has done that will know each one comes with their own issues...( So I mostly know what I'm doing 😉) Well this time I knew I needed some help and saw James website, I liked what he had to say and called, he was extremely helpful on the phone and we booked a 2 hour appointment. Jessie is a rescue that came to us just 5 weeks ago ( still a puppy at not quite 1yr old) her previous owners couldn't cope with her as she was extremely unsocialized, fearful and anxious of everything which makes her appear aggressive, she couldn't walk past another person or dog at the beginning of our session without throwing herself around barking and crying to the point that we worried she would hurt herself. James was a godsend! His calm and caring attitude towards Jessie ( and ourselves) has helped us emmensly, by the end of our walk she was much calmer ( not cured yet but calm enough now for us to be able to continue her training) Considering I have fostered numerous dogs (most ex puppy farm breeders )and every one of our own dogs have had issues I found it hard to ask for help but I am so pleased I did. If you are debating whether to call then please don't hesitate, he is worth every penny and more. Thank you James

Jan Moss August 2020 on

If you are having any issues with your dog, don’t wait, give James a call. We only wish we had found him months earlier! We’d literally got to the end of our tethers with our Romanian rescue (also called Charlie!), he had become increasingly aggressive (barking, snarling, lunging) at just about anything that moved – people, children, cars and dogs. So much so we’d not been able to take him anywhere where there were any of the above, for literally months! We were also not able to leave him in the house on his own as he would destroy stuff and don’t even mention the postman! From the first phone consultation, I knew James was different, everyone else had told us to keep him calm and avoid triggers, James was telling us to meet him at a really busy park that was going to be full of dogs, children and people! After his initial meeting with Charlie (where we were very grateful Charlie had his muzzle on!) James quickly summed him (and us!) up. During our very first session with James, Charlie went from the above description to one that could walk round the park, past dogs, screaming children and gangs of adults without even turning a hair. There were still some dogs that he reacted to but we were able to nip it in the bud without it becoming a major incident. The very next day I was able to leave Charlie in the house by himself and following homework, he has become less reactive to passers by and cars and is much calmer all round. James is massively insightful, very knowledgeable, a great teacher, very kind (to both the dog and their humans!) and does some brilliant dog impressions - a true dog whisperer if ever there was one!

Christine Taylor November 2019 on

Willow James is a true dog (and owner) whisperer! Willow our 3 year old springerdor was getting so anxious and excited that she was struggling with walking on the lead and being near any other dogs without showing aggression, within a few hours James had assessed Willow (and us) and was able to help us transform what we were ALL doing that was creating this negative situation. With a few simple changes, plenty of practice and a growing confidence, walking Willow is now a totally different experience. she’s become far more relaxed, content and a joy to walk again. Can’t thank you enough James! We fully recommend you and your abilities to anyone seeking help with their dogs (and their own contributing) behaviour!

Steph MacScott September 2019 on

Cassie is a rescue from Romania, she’d been with us for 7 months and probably had no socialisation with people. Initially she was that terrified she wouldn’t leave her crate, but after a couple of months began barking at adults and children on walks, chasing runners, cyclists and anything that moved; I was getting more anxious with every walk. She also began barking at my partner in our home each time he entered the room. James was recommended by a fellow dog walker. We booked a three hour session, James immediately picked up on Cassie’s issues (fear/aggression) and we got to work! His analysis of Cassie, and our behaviour toward her, was very insightful and gave us a huge amount of information to work with. After gaining Cassie’s trust he showed us how to walk with her and communicate via the training leash (which was very kindly gifted to us from James as part of the session). He showed us how to calm Cassie and how to read her level of excitement. We practised walking on the beach with her off a leash (something we could never do for fear of her running off) which was incredible after just an hour or so. James was very patient and diplomatic, his understanding of dogs is fascinating and gave us a completely different perspective on Cassie, and how best to help her. What we felt important was his tailoring of the session and the activities to suit Cassie’s specific issues, not just cookie cutter exercises that you might find at a dog training class. After the session James sent an incredibly detailed run down for us to reference when needed. He has been very helpful via e-mail and has also been able to help us with Cassie's fear of the dark and car travel problems. Cassie's issues with barking outside and in the home were greatly reduced as James exercises with building Cassie's confidence began to work. We don’t feel at a total loss now when we run into her behavioural problems, we feel we have a selection of methods to guide her and build her confidence. We now highly recommend James to our dog walking friends.

Charmaine Buckley July 2019 on

It’s been over two weeks since my session with James and I can now see a dramatic difference in my dog’s behaviour. I had initially contacted James as I realised that I was walking both my dogs in quiet places to avoid possible confrontations. I had perceived that my dog Billy was anxious after an attack by another dog as he would stalk and charge at some dogs. I was constantly on guard for possible problems and not enjoying walks as much as I should have been. The 3 hour session was invaluable and very enjoyable. James helped me understand my dog and provided insightful recommendations and suggestions. I now have much more confidence in managing situations as I am learning to understand Billy and I no longer avoid meeting other dogs. James has a really lovely calm, patient and informative approach and an amazing, comprehensive understanding of dog behaviour. I would highly recommend his service.

The hardest part of living with a reactive dog isn’t their behaviour. It’s not knowing why.

Thats why everything we do starts with understanding the cause - because without it you’re not solving the problem. You’re just managing it.

We’ve worked with every type of reactive and aggressive dog you can Imagine.

And a few you probably can’t.

If you recognise any of these, you’re exactly who we’re here for.


Reactivity and Aggression towards dogs.

Lunging at Cars, Bikes & Scooters

Aggression towards Family Members

Over excitement and frustration on a lead

Territorial Reactivity & Aggression

Fighting between dogs in the Home

Resource Guarding

Unpredictability towards Strangers

Jumping and grabbing at the Handler


Don’t see your dog on the list? Get in touch and talk us through your needs. We’ll listen.

ambassador dogs walking together on lead

The first thing we want every client to have is a dog they feel safe walking.

We start all our Reactive and Aggressive cases away from the home. Here’s Why it matters:


“My dog is most aggressive in or around the home - and it’s bitten several people who walked through the front door. Can you also walk through our front door so we can show you how bad the behaviour is?”

“I find it very difficult to keep control of my dog around other dogs when out on a walk. There have been several incidences where my dog has attacked other dogs. Can you walk around my local area with me so you can see what a nightmare I’m having?

Apart from the glaringly obvious reason why these are not a great way to start a training session, there are actually several other key reasons why it doesn’t help to work with aggressive dogs in their home environment.

We deal with Reactivity and Aggression every day - we’re used to spotting red flags, deescalating dangerous situations quickly and helping you to develop the skills you need, fast. That’s why we always start at our secure paddocks - and graduate to real world sessions down the line - because we know it works.

Stop Managing. Start Solving.

The Complete Support Programme is our best value programme for getting your relationship with your dog back on track and their behaviour under control.

3 Intensive Sessions. Unlimited Phone and WhatsApp Support. Access to our online content library. and 33% off any extra sessions you need.

Complete Support Programme
£379.00
One time

✓ 5 Hours of 1 to 1 Training Included
✓ Lifetime Membership Included
✓ Lifetime Benefit | Whistle with Charlie AI
✓ Lifetime Benefit | Full Video & Digital Library
✓ Lifetime Benefit | 33% off Extra One to One Sessions

Live Nationally? Speak to us about arranging your sessions intensively over the course of a week.

THE JOURNAL | featured Reactivity and Aggression Articles

Lessons in Reactivity.

Introducing a Pitbull to a Llama.

Lesson 1 | Why food doesn’t solve fear based reactivity. The Bear Analogy.

Dogs are so much smarter than having a binary relationship with the environment based on “Good” and “Bad” associations. The most common cause of reactivity in dogs is nervousness, fear or anxiety.

If your dog sees something that they are nervous or anxious about, they consider it a genuine threat, danger or challenge. In the exact same way that you would, if you were going for a hike in the Wilderness and a bear jumped out onto the trail in front of you.

If I was stood next to you, and I was supposed to be your wilderness guide, would you feel better about the threat of a wild bear if I told you to look away from it and focus on my delicious bag of hiking treats?

No. you’d be terrified. Because now, not only do you have the bear to deal with, but the person who is supposed to be your guide is completely incapable of protecting you!

Dogs aren’t stupid. They know when something represents a danger, and food is not going to change that association. A dog that feels threatened will do its best to defend itself, unless it knows that you can do it for them.

A dog that feels safe is a dog that will stay calm. Your job is to provide that Protection. In practice, that means handling your dog in a way where they you’ve acknowledged the threat, and it is easy and natural for you to put yourself between them and the problem,

Lesson 2 | Capital Letters and Full Stops. A Correction will never teach your dog what to do. A clear Direction and Outcome will.

When you work in behaviour rehabilitation, the simple reality is that you spend a lot of time reducing the prevalence of unwanted behaviours. In the scientific world - that’s called Punishment. It’s called punishment, because that’s the word that B.F Skinner chose to use back in 1938. That’s it, that all.

Punishments, Corrections, Aversive’s. The words change, and the inescapable reality of undesirable behaviour is that you cannot change it or remove it with reinforcement alone. That is the fundamental science of operant conditioning and we cannot change it. Any more than you can slow down a car if you have your foot on the gas pedal. Because when we move beyond the words, and look at the function behind them, they exist exclusively to interrupt and to deter the successful outcome of a behaviour that we don’t want a dog to practice.

That does not mean that we have permission to be aggressive. That means that we have the knowledge and responsibility to train in a smart, considered and conscious way.

Conscious training means knowing how to handle a dog safely and interrupt aggression with maximum effect and minimal force. It means knowing how do disagree fairly, without losing your cool or getting frustrated. But most importantly, it means knowing that you cannot teach a dog what to do or how to behave with a Punishment - only interrupt the behaviour you don’t want.

When it comes to reactive and aggressive dogs, A correction is nothing more than the capital letter at the beginning of a sentence. Your message - what you teach, how your dog learns - is all about what happens next.

What is your full stop? What is the outcome that you create? That’s what matters most. Did you teach your dog how you wanted them to respond? Did you provide a better way forward? Did you show them how to succeed?

Learning how to deescalate a situation quickly means teaching your dog to resolve disagreement in a healthy way. We teach our clients to create calmness as an Outcome, not Fight, Flight or Avoidance. Because a calm state of mind, is one that you can teach.

We want you to maximise the amount of time you spend showing your dog what you do want, and nurturing the behaviour you love. We want to create opportunities that maximise your dogs chance to succeed. We want to give them other options besides aggression, and make it easier for them to communicate their needs.

Lesson 3 | Dogs will always be the best teachers for Dogs.

It’s a simple lesson - that a human will never be a substitute for another dog. That’s why our Ambassador dogs are always on hand to help when you visit us at Underhill Farm. they’re there to act as a calm influence, even if your dog is going off the rails. They’re there to help us with our assessment and diagnostics, so we can get a better idea of what’s driving your dogs behaviour. And they are a huge part of our resocialisation work when integrating reactive dogs back into society.

They are an example to you too - to show you what a healthy, happy, psychologically balanced dog can be, and how to practice healthy behaviour with your own dog. Our dogs are our family and our best friends, and we rely on them so much for the work that we do.